UPDATED: Instead of Refunds, Offer Electronic Gift Cards
UPDATE: We have released a new feature that allows you to issue a refund directly to a gift card. The registration owner will automatically receive an emai
Rescheduling, Cancellations and Issuing Refunds
Like many organizations, your team may need to reschedule events, cancel events and issue full or partial refunds. You can find concise information about h
Ask to Convert Registration Fees to Donations
We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled
IMPORTANT: Verify Your Email Address at Our Support Site
We’ve launched a new customer support system that will make it easier and faster for us to respond to your questions and issues. In addition, the support s
Badge Management Webinar Rescheduled for 3/31/2020
Because this is a challenging week for many councils, we moved the New Badge Management Features webinar to Tuesday, March 31. If you already signed up for
Mobile Donations/Text-to-Give Now Available!
We are pleased to announce that we now support donations by text messaging! Donors who text “give” or “donate” to your organization’s special phone number
Digital Membership Cards for Android and iPhones
Doubleknot now supports digital mobile membership cards on Android devices. With our existing support for digital membership cards on iOS, you can now auto
Awareness, Access, and Accountability: How Ticketing Software Can Support Museum Outreach
Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs.
Museum Ticketing Software | How to Choose the Right System
To foster productivity and meet ever-increasing customer expectations, it’s critical that museums stay up-to-date on technology that visitors, members, and
Mobile Membership Cards for Android Phones
We are pleased to announce the upcoming release of support for mobile membership cards in the Google Pay app on Android devices. With our existing support