Understanding and Responding to Chargebacks
A chargeback is a payment dispute where a purchaser asks the bank that issued their credit card to reverse the charges for a purchase. Chargebacks are desi
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9 Tips for a Better Museum RFP Process
When your museum is seeking a vendor for a project, you may choose to create a formal Request for Proposal (RFP). The RFP contains detailed requirements an
NEW: Built-In Portal for Managing Chargebacks and Other Disputes
If your organization uses Stripe payment processing, managing chargebacks and other disputes just became much easier! We've addded comprehensive features f
Timed Ticketing & Capacity Management: 5 Top Solutions
Museums, zoos, aquariums, and other admission-based organizations face challenging circumstances for resuming operations during the COVID-19 pandemic. Prio
Ticketing and Admission Solutions for Reopening Museums
Museums are eager to bring back staff, open their doors, serve their communities, and generate much-needed revenue as soon as shelter-in-place and other re
Membership Strategies to Boost Goodwill and Revenue
Many membership-based nonprofits and cultural attractions are using membership management options to satisfy current members and increase renewals and new
UPDATED: Instead of Refunds, Offer Electronic Gift Cards
UPDATE: We have released a new feature that allows you to issue a refund directly to a gift card. The registration owner will automatically receive an emai
Rescheduling, Cancellations and Issuing Refunds
Like many organizations, your team may need to reschedule events, cancel events and issue full or partial refunds. You can find concise information about h
Ask to Convert Registration Fees to Donations
We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled
IMPORTANT: Verify Your Email Address at Our Support Site
We’ve launched a new customer support system that will make it easier and faster for us to respond to your questions and issues. In addition, the support s