Museums primarily use software that helps them manage various aspects of their operations, from ticketing and event registration to memberships and fundraising. The best museum management solutions (like Doubleknot!) combine all of these critical functionalities into one integrated platform. Some museums also use different platforms to manage exhibitions and collections*, but these tools are more necessary for large organizations that own many valuable artifacts rather than small museums or ones that primarily rotate through traveling exhibits.

*Note that Doubleknot is not a platform for exhibit or collection management.

Doubleknot is the best constituent relationship management (CRM) software for museums since it can perform CRM functions on its own or in conjunction with external tools. Every visitor interaction and transaction is automatically stored in individual supporter profiles within Doubleknot’s internal database. Plus, Doubleknot integrates with many other popular CRMs, including ClearView CRM and Blackbaud Raiser’s Edge NXT, enabling seamless data transfer between platforms.

 

Yes! Doubleknot makes it easy to integrate all activities at your facility and on your museum’s website so you can engage visitors with different preferences and levels of technical knowledge. Supporters can buy tickets in advance or as they walk in using the same system, gift shop employees can manage online and offline sales and inventory through unified store and POS tools, and fundraisers can collect add-on donations anywhere.

Doubleknot empowers your museum’s visitors, members, and donors to take control of their own engagement. Digital ticketing, online merchandise sales, streamlined membership signups with mobile card issuing, flexible event registration, group bookings, and custom online donation forms are all at supporters’ fingertips when your museum leverages Doubleknot.