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All-in-One, Top-of-the-Line Zoo Software by Doubleknot

With Doubleknot, your zoo can manage every aspect of ticketing, sales, memberships, event and educational program planning, and supporter interactions in a single, integrated platform. Leveraging zoo software to streamline all of these operations allows you to deliver excellent customer service that results in greater loyalty, deeper engagement, and increased revenue to further your mission.

With Doubleknot, Your Zoo Can…

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Increase Revenue Opportunities

Sell general admission and event tickets, merchandise, and memberships both in-person and online, and maximize revenue with upsell opportunities and add-on donations.

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Improve the Visitor Experience

Simplify admission and event signups with customizable online registration and mobile check-in, and provide digital receipts and membership cards.

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Keep Supporters Engaged

Track and analyze visitor, member, and donor data in a unified database with robust reporting tools and a wide range of integrations.

Learn More About Zoo Membership Management

Discover member engagement strategies and more tips for choosing the right zoo management software in The Ultimate Guide to Increasing Zoo Memberships.

Cover of the downloadable resource "The Ultimate Guide to Increasing Zoo Memberships."

Join 300+ Zoos & Other Cultural Organizations in Using Doubleknot

Lincoln Park Zoo logo.
Indianapolis Zoo logo.

Doubleknot’s Core Zoo Software Features

Ticketing & Admissions

  • Leverage timed-entry ticketing to manage your zoo’s capacity on peak days.
  • Develop tiered pricing for members, children, seniors, and other visitor segments.
  • Issue mobile tickets to reduce paper waste and wait times.

Membership & Fundraising

  • Create flexible membership tiers, payment options, and renewal timelines.
  • Monitor fundraising campaign participation, donor engagement, and revenue generation.
  • Add-on: Communications Suite to customize and automate member and donor marketing journeys.

Education & Group Sales

  • Easily book a range of group activities like field trips, camps, workshops, and birthday parties.
  • Use comprehensive, color-coded administrative calendars to track reservations.
  • Offer individualized group pricing and booking incentives.

Event Registration

  • Design custom signup forms to collect essential information for various events.
  • Automatically issue mobile-friendly QR codes after registration to streamline check-in.
  • Manage holistic signup logistics such as attendance limits, waitlists, and promotions.

 

Point of Sale Solution

  • Securely process credit card, mobile, and cash/ACH payments in-person and online.
  • Provide upsell options with ticket purchases for donations, special attractions, and merchandise.
  • Add-on: Online Store to manage in-person and virtual merchandising and inventory.

Constituent Relationship Management

  • Store all visitor interaction and transaction information in a unified database.
  • Build robust supporter profiles and engagement analytics reports.
  • Ensure seamless data transfer by integrating Doubleknot with popular external CRM systems.

Frequently Asked Questions About Doubleknot’s Zoo Software

What is zoo software?

Zoo software describes technology used by animal-focused cultural organizations to manage operations and revenue generation. Key functionalities of zoo software include ticketing, membership management, fundraising, event registration, educational program planning, point-of-sale (POS) processing, and supporter data management.

What makes Doubleknot stand out from other zoo management systems?

Doubleknot’s defining characteristic as a zoo management solution is its fully integrated nature. Users can manage every essential aspect of zoo operations* within a single platform and rest assured that data will transfer seamlessly from one tool to another. Doubleknot also makes it easy to maximize revenue and engagement by leveraging multiple functionalities simultaneously (e.g., viewing all events and educational programs on one color-coded administrative calendar or automatically requesting add-on donations with ticket purchases).

*Note that Doubleknot is not a platform for managing zoo animal records.

 

Can my zoo migrate its existing visitor and member data into Doubleknot?

Yes! Doubleknot’s breadth of platform integrations makes data migration seamless, and our customer support team is happy to help with all things related to data storage. We’ll create a custom implementation plan for your organization that includes data configuration and conversion, along with helping you train your team so your information remains organized and useful for improving operations.

 

What hardware does my zoo need to leverage Doubleknot on-site?

Doubleknot is a cloud-based, mobile-compatible solution, meaning your team can access all of its features from nearly any device. Back-office managers can configure reports on desktop or laptop computers, cashiers can process transactions using tablets, and event check-in volunteers can scan attendees’ QR codes at the door with their smartphones—all at the same time!

Explore Doubleknot’s Integrated Zoo Software

See how a top-of-the-line solution that keeps 95% of customers coming back year after year can work for your organization.

Features of Doubleknot’s zoo software displayed on a desktop, laptop, and smartphone.