NEW: Protection Against Carding Attacks
Doubleknot has enabled a new security feature to protect your organization against carding attacks. In a carding attack, the attacker attempts to authorize
Get Ready Now for Year-End Giving
As the year-end giving season approaches, online donations are more important than ever. Here are four important steps you can take now to ensure successfu
Timed Ticketing & Capacity Management: 5 Top Solutions
Museums, zoos, aquariums, and other admission-based organizations face challenging circumstances for resuming operations during the COVID-19 pandemic. Prio
Ticketing and Admission Solutions for Reopening Museums
Museums are eager to bring back staff, open their doors, serve their communities, and generate much-needed revenue as soon as shelter-in-place and other re
Streamline Donations by Skipping the Shopping Cart
When supporters decide to donate online, every additional step in the process presents an opportunity to abandon the donation. For transactions in which a
Membership Strategies to Boost Goodwill and Revenue
Many membership-based nonprofits and cultural attractions are using membership management options to satisfy current members and increase renewals and new
UPDATED: Instead of Refunds, Offer Electronic Gift Cards
UPDATE: We have released a new feature that allows you to issue a refund directly to a gift card. The registration owner will automatically receive an emai
Rescheduling, Cancellations and Issuing Refunds
Like many organizations, your team may need to reschedule events, cancel events and issue full or partial refunds. You can find concise information about h
Ask to Convert Registration Fees to Donations
We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled
IMPORTANT: Verify Your Email Address at Our Support Site
We’ve launched a new customer support system that will make it easier and faster for us to respond to your questions and issues. In addition, the support s