Resolving Overflow Errors in Custom Reports
Some Doubleknot fields contain numeric identifiers. For example, the Registration field contains the registration number for the order. When you add a fiel
BEST PRACTICE: Avoiding Chargebacks
Chargebacks occur when a customer calls their credit card company or bank to dispute a transaction. Because the merchant is responsible for proving that th
WEBINAR: Ask Us Anything! A Doubleknot Q&A Forum
This time, you'll set the agenda for the webinar! On Thursday, April 28, Joe will answer any question you have about Doubleknot. Even if you don't have a s
BEST PRACTICE: Three Minutes of Testing Can Save Hours of Frustration
We receive calls every day asking us to change an event configuration after the event has opened for registration. These changes are frustrating to your re
NEW: Sales Station App Now Available in App Store
With the Sales Station app for iPads, you can start using the Sales Station Mobile Point-of-Sale to accept payment for registrations, reservations, donatio
NEW: Scannable Barcodes on Every Receipt
Every Doubleknot receipt now displays a scannable barcode for the order number. With this new feature, you can scan the barcode to pull up an order in Sale
Planned Outage: 3/29, 11 PM to 1 AM Pacific
On Tuesday, 3/29/2016, Doubleknot services will be unavailable from 11 PM - 1 AM Pacific for server upgrades. Services will resume as normal by 1 AM.
The Sales Station App for iPads is now available in the App Store!
With the Sales Station app for iPads, you can start using the Sales Station Mobile Point-of-Sale to accept payment for registrations, reservations and more
Understanding Price Groups and Payment Schedules
With summer camp registration and property reservations starting soon (or already in progress!), we recommend reviewing the procedures for setting price gr
WEBINAR: Getting Started with Sales Station Mobile POS
With the Sales Station Mobile point-of-sale (POS) solution, you can now sell exactly the same tickets, memberships, registrations and reservations at any p