The Magic House, St. Louis Children's Museum Succeeds with Doubleknot
| Written by Elissa Miller | Back
The Magic House, St. Louis Children’s Museum serves over 600,000 visitors annually. Over 60,000 children visit the Museum each year for curriculum-enriching field trips and an additional 25,000 children participate in the Museum’s outreach programs that take place in area classrooms, libraries and hospitals. The Museum sought a solution to manage registrations and reservations for a full slate of special events, members-only events, camps, scout programs, sleepovers, outreach programs and birthday party reservations. Requirements included secure ecommerce transactions, powerful administrative tools and detailed financial reports. Most of all, the system needed to be easy for staff to manage and for visitors to use.
Since implementing Doubleknot, The Magic House reports:
- Increased visitor and staff satisfaction
- Improved efficiency and service for group visits and birthday parties
- Exceptional customer service and support
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