null

The Magic House, St. Louis Children's Museum Succeeds with Doubleknot

The Magic House, St. Louis Children’s Museum  serves over 600,000 visitors annually. Over 60,000 children visit the Museum each year for curriculum-enriching field trips and an additional 25,000 children participate in the Museum’s outreach programs that take place in area classrooms, libraries and hospitals. The Museum sought a solution to manage registrations and reservations for a full slate of special events, members-only events, camps, scout programs, sleepovers, outreach programs and birthday party reservations. Requirements included secure ecommerce transactions, powerful administrative tools and detailed financial reports. Most of all, the system needed to be easy for staff to manage and for visitors to use.

Since implementing Doubleknot, The Magic House reports:
  • Increased visitor and staff satisfaction
  • Improved efficiency and service for group visits and birthday parties
  • Exceptional customer service and support

Read more about The Magic House, St. Louis Children's Museum now!

Related Articles

How Your Org Can Navigate Challenges & Opportunities
If you’re a leader at a museum, nature center, zoo, aquarium, or other cultural organization, you ...
Designing an Effective Donation Page: 5 Strategies
Your nonprofit’s donation page is a critical touchpoint for prompting supporters to take action. ...
3 Ways to Maintain Quality Relationships With Your Donors
Behind every successful organization is a donor community that is passionate about your cause. A ...
Zoo Management Software: Choosing a Solution + 8 Top Picks
Zoo management systems are an integral part of zoos around the country and world. They serve as ...
Museum Software: FAQ + 12 Top Management Solutions for 2024
The term “museum management software” is often used in the context of museum archive and ...
The New and Improved Doubleknot: 3 Key Features for 2023
It’s no secret that the management of admissions-based organizations like museums, nature centers, ...
Mastercard's 4 New Recurring Payments Rules (and What They ...
In an ongoing initiative to drive continuity and transparency amongst merchants, customers, and the ...
5 Ticketing & Registration Tips for Experiential ...
Take a second to think about the first moment that your patrons’ “experience” with your business ...
Running Your Children's Museum: How Software Can Help
Picture this: It’s a sunny autumn morning, you’ve just opened your museum’s doors, and it’s only a ...
Building an Inclusive Museum Community: A Complete Guide
For as long as museums have existed, they’ve been essential to their communities. They do more than ...