To protect visitors and staff, reopening must be backed with procedures and policies that support social distancing and other health guidelines. Timed-entry ticketing supports safer distances between visitors and allows thorough disinfection after each admission group.
At the same time, interdepartmental teams—including guest experience, membership, education and marketing—are collaborating to create and deliver new experiences that boost engagement as well as revenue.
To support these efforts, organizations need online, POS and mobile solutions that scale quickly, adapt to changing needs and deliver a 360-degree view of visitors, members and donors.
Our timed-entry ticketing and capacity management solution makes it easy to sell tickets and set schedules that allow cleaning and disinfecting before the next set of visitors arrive. To encourage membership sales, you can offer members-only hours, set aside a number of tickets that can only be booked by members, or allow members to book tickets from the general capacity pool at no additional cost. Guests enter quickly with contact-free check-in, and you can quickly add mobile check-in stations as needed to reduce or eliminate entry lines.
Sell, issue and validate barcoded and digital tickets for timed and general admission tickets and event tickets in real time across all sales channels. Automatically trigger member benefits including discounts and early access, and schedule price changes for early-bird and late ticket purchases.
Great visitor experiences begin with ticket sales, and Doubleknot makes it easy to scale ticketing and admission services to meet demand and health requirements. When lines are long, instantly create extra ticket booths and entry scanners with our mobile sales app. Fine-grained capacity management, timed-entry ticketing and support for dynamic ticket pricing can further reduce lines and wait times to improve security and increase visitor satisfaction.
The more successful your group programs are, the harder they can be to manage. Doubleknot can help. Our reservations software for tours, group visits, field trips and birthday parties makes it easy for groups to book, manage and pay for their visits either online or in-person. Administrative event and reservation calendars and comprehensive reporting empowers staff throughout the organization to effectively plan and manage resources.
Boost revenue in every department with our powerful features for upsell, cross-sales, discounts and promotions. Bundle tickets, tours and add-ons into custom packages, and offer discounts based on membership level, promo code, or date of purchase. Increase membership sales by displaying how much money the customer would save if they purchase a membership in the same transaction.
"Doubleknot has the system that works best for our needs. We’re very pleased with Doubleknot."
"I recommend Doubleknot for nonprofits that have multiple functions like event management, admissions and gift shop sales. That’s a lot to ask from a system and Doubleknot is good at it."
"Doubleknot reduced administrative workload for summer camp by 75 percent."
"We liked the integration of being able to manage memberships, camp registrations, and donations in a single interface. Doubleknot had the features that we wanted at the right price."
"Doubleknot had everything we needed for camps. It was an added bonus that we could use Doubleknot for our tours as well."
"The registration on our web site needed to be forward-thinking and easy for parents to use. We have that with Doubleknot."