Complete, accurate and accessible data about your visitors, members and donors is the foundation of effective constituent relationship management (CRM) for nonprofit cultural attractions. The more you know about each constituent, the more precisely you can target offers and communications to inspire deeper engagement and financial commitment.
Cultural organizations have unique requirements: a robust visitor-facing solution for tickets, memberships, events, group sales and facility rentals and a powerful CRM to manage donor relations and fundraising campaigns. To support these needs, we offer a best-of-breed solution using tight, bidirectional integration between our two flagship products: Doubleknot and ClearView CRM.
Doubleknot+ClearView CRM helps admission-based nonprofits eliminate data silos, improve visibility and communications, and ultimately drive greater engagement and revenue across every channel.
Every visitor, member and donor transaction and interaction is stored in a single unified database for a 360-degree view of your constituents and operations.
With nearly 100 standard reports, and a powerful custom report writer, teams across your organization can track revenue, participation and more to develop a greater understanding of your constituents.
Doubleknot creates a single, complete profile that contains detailed information about every visitor, member and donor. Constituent data includes attendance, memberships, donations, registrations, reservations and merchandise sales. Administrators can identify relationships among constituents, create and track targeted communications and create private admin-only notes. And, all customer data is available to Doubleknot’s powerful reporting features.
Doubleknot makes it easy to develop targeted programs and offers based on current visitor, member and donor data. You can increase revenue, promote attendance and reward members and constituents with near-unlimited flexibility to create discounts and other incentives throughout the system.
"Doubleknot has the system that works best for our needs. We’re very pleased with Doubleknot."
"I recommend Doubleknot for nonprofits that have multiple functions like event management, admissions and gift shop sales. That’s a lot to ask from a system and Doubleknot is good at it."
"Doubleknot reduced administrative workload for summer camp by 75 percent."
"We liked the integration of being able to manage memberships, camp registrations, and donations in a single interface. Doubleknot had the features that we wanted at the right price."
"Doubleknot had everything we needed for camps. It was an added bonus that we could use Doubleknot for our tours as well."
"The registration on our web site needed to be forward-thinking and easy for parents to use. We have that with Doubleknot."