Doubleknot’s support for education programs frees your team from juggling calendars, spreadsheets, invoices and emails so they can focus on creating memorable educational experiences for your guests.
Doubleknot’s reservations and booking software delivers fine-grained control of capacity, scheduling, billing, payments and check-in for group visits, field trips, tours, birthday parties and other kinds of rentals. The 24/7 always-up-to-date availability calendar makes it easy to find and book exactly what they want with immediate confirmation of their reservation. Our turnkey configuration services ensure that your booking calendar and reservations pages meet your specifications.
Doubleknot streamlines routine administration so your staff can focus on higher-value services. Automatic billing reminders eliminate the need for batch invoices and manually tracking missing payments. Color-coded admin calendars and reports ensure that every department has the information they need to plan for upcoming groups and events.
With Doubleknot’s custom forms, fields and registrant types, you can collect all the information you need for every type of registration and reservation including waivers, agreements and emergency contacts as well as special needs information for individuals and groups. Returning visitors can automatically complete registration forms with information stored in the customer profile.
Doubleknot’s integrated ticketing and check-in make fast and easy to check in groups and individuals for education programs. For group tours and field trips, you can issue and scan a single group ticket, update headcount and collect any balance due or automatically issue a billing notification for payment later. At camps, overnights, birthday parties and other events, you can update registrations on the fly, upsell merchandise and activities and collect payment with confidence that all information is automatically updated in the database.
Doubleknot delivers comprehensive support for upsell, cross-sell, discounts and promotions to increase sales and revenue for all of your education programs. You can offer different pricing and booking windows as an incentive for groups to visit on less popular days, and create custom packages with special pricing to increase overall participation and sales. And, it’s easy to promote and sell add-ons like snacks, before-and after-care, merchandise and more during online registration, at checkin and after entry.
Doubleknot provides dozens of standard reports for education programs and group sales including rosters, attendance tracking, financial and revenue reporting, payments due and more. You can customize any report to include or exclude any kind of information or create new reports and analytics from scratch.
Nonprofits that offer education programs need robust solutions for registrations and groups sales as well as a powerful CRM to manage donor relations, moves management and multichannel fundraising campaigns. To address this need, we offer a best-of-breed solution for bidirectional integration between our two flagship products: Doubleknot and ClearView CRM.
Doubleknot+ClearView CRM eliminates compromise between visitor-friendly registration and booking solutions and a powerful back-office fundraising and donor management CRM. Every transaction and interaction—including ticket sales, registrations and attendance—is recorded in Doubleknot and on the ClearView CRM constituent profile.
“In previous years, we always had a large call volume on the morning that camp registration opened. With Doubleknot, we had far fewer calls because everything was running smoothly.”
“We booked more visits on the first day than we had ever booked before because the online calendar is always up to date. And, everyone appreciates that teachers now have the option to pay for their reservations online.”
“Doubleknot understands group bookings much better than Altru.”