Constituent Relationship Management

Constituent Relationship Management (CRM)

Complete, accurate and accessible data about your visitors, members and donors is the foundation of effective constituent relationship management (CRM) for nonprofit cultural attractions. The more you know about each constituent, the more precisely you can target offers and communications to inspire deeper engagement and financial commitment.

ClearView CRM Fundraising & Donor Management

Cultural organizations have unique requirements: a robust visitor-facing solution for tickets, memberships, events, group sales and facility rentals and a powerful CRM to manage donor relations and fundraising campaigns. To support these needs, we offer a best-of-breed solution using tight, bidirectional integration between our two flagship products: Doubleknot and ClearView CRM.

Doubleknot+ClearView CRM helps admission-based nonprofits eliminate data silos, improve visibility and communications, and ultimately drive greater engagement and revenue across every channel.

Fundraising and Donor Management
Single fundraising database

A Single Database for Every Transaction

Every visitor, member and donor transaction and interaction is stored in a single unified database for a 360-degree view of your constituents and operations.

Reporting & Business Intelligence

With nearly 100 standard reports, and a powerful custom report writer, teams across your organization can track revenue, participation and more to develop a greater understanding of your constituents.

customer profile

Complete Customer Profiles

Doubleknot creates a single, complete profile that contains detailed information about every visitor, member and donor. Constituent data includes attendance, memberships, donations, registrations, reservations and merchandise sales. Administrators can identify relationships among constituents, create and track targeted communications and create private admin-only notes. And, all customer data is available to Doubleknot’s powerful reporting features.

Targeted Offers & Appeals

Doubleknot makes it easy to develop targeted programs and offers based on current visitor, member and donor data. You can increase revenue, promote attendance and reward members and constituents with near-unlimited flexibility to create discounts and other incentives throughout the system.

target reporting

What Our Customers Say

Streamlined operations. Innovative technology. Exceptional support.