Friday's Doubleknot News - Vol. 173
7/11/2014


NEW: Payment Reminders for Events, Programs, and Facility Reservations
Doubleknot is pleased to release a new feature: automatic payment reminders for everything in Event Management, including Calendar Activity events, programs, and facility reservations. Event payment reminders let you send custom reminders to registration owners who have an upcoming payment or late payment for an event or reservation. 
 
If the event or reserved facility has a payment schedule, the payment reminder notifications are sent relative to the next payment due date. If the event or facility does not have a payment schedule, the payment reminder notifications are sent relative to the event date or the reservation start date. 
 
You can set the following options for payment reminder notifications: 
  • The number of days before the next payment due date, the event date, or the reservation start date that the notification will be sent 
  • The number of days after the next payment due date, event date, or reservation start date that the notification will be sent 
  • How frequently the notification will be sent (for example, every three days) 
  • A custom message for notifications sent before a payment is due
  • A custom message for notifications sent after a payment is due
To learn how to enable  payment reminders, read the Setting Payment Reminders for Events User Brief in the Event Management section of Doubleknot’s documentation page (located at www.doubleknot.com/documentation.aspx, or click User Manuals in the Feature List). Or, click Help at the top of any Doubleknot page to launch online help, and follow the link to Setting Payment Reminders for Events (located in the Event Management section). 
 
NEW: Membership Renewal Reminders
For customers who use the Membership Management module, Doubleknot is also pleased to announce the release of automatic membership renewal reminders. These notifications let you send custom reminders to members whose renewal date is approaching and/or whose renewal date is past. You can set the following options for renewal reminder notifications:
  • The number of days before the due date that the notification will be sent
  • The number of days after the due date that the notification will be set
  • How frequently the notification will be sent (for example, every three days)
  • A custom message for notifications sent before the due date
  • A custom message for notifications sent after the due date
To learn how to enable membership renewal reminders, read the Setting Reminder Notifications for Member Renewals User Brief in the Event Management section of Doubleknot’s documentation page (located at www.doubleknot.com/documentation.aspx, or  click User Manuals in the Feature List).  Or, click Help at the top of any Doubleknot page to launch online help, and follow the link to Setting Reminder Notifications for Member Renewals (located in the Membership Management section). 
 

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Doubleknot Inc. 20665 Fourth Street, Suite 103Saratoga, CA 95070 • Phone (408) 971-9120 • Fax (408) 741-1000