Doubleknot Video Library

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Table of Contents

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Webinars 

  • Webinar: Mobile-Friendly Registration and Program Module Enhancements (9/14)
    In the webinar, we present the new mobile-friendly registration screens and planned changes to the program module.
  • Webinar - June 2014: New Features Under Develoment
    In the webinar, we present some of the features we are currently developing, including: a new facility search page, report labels for form items, payment reminders and membership renewal notifications, and a new mobile-friendly registration page.
  • Webinar - Revenue Reporting and Reconciliation - Doubleknot Merchant Account
    This webinar discusses the financial reporting and reconciliation process for organizations that use the Doubleknot merchant account.
  • Webinar - Getting the Information You Need with Camp Reports
    Discusses the View Registration report and how to customize it to meet your camp reporting needs.
  • Webinar - The Power of Financial Reports
    This webinar discusses how to get the information you need from the Doubleknot revenue report. It includes an overview of the data fields and how to modify and save customer version of the reort.
  • Webinar - Early 2014 Enhancements Coming Your Way
    This webinar discusses enhancements planed for earl 2014 including Shared/Pre-populated forms, Notifications and the new Reservations Calendar.
  • Webinar - Understanding Financial Accounts and the New Online Store
    In this webinar, we will review financial account, reports in light of the new shopping cart.
  • Webinar - Admin Shopping Cart and Revenue Reporting
    Discusses the September role out the Shopping Cart for all - Administrator and Customers and financial reports
  • Webinar - Organization URLs
    In this webinar, we reviewed and answered questions on our upcoming change to how links (URLs) will work in Doubleknot. This video is intended for those that manage their website and have questions about linking to Doubleknot.
  • Webinar - Managing Summer Camp Overview
    In this webinar, we review the basic administration procedures for managing your summer camp registrations. We review how to find registration information, make changes, run registration reports and several other common tasks. We also preview our new administrative screens for the Program Management module.
  • Webinar - New Shopping Cart Review
    In this webinar, we show you our updated shopping cart and talk about the implementation and roll out we are planning for March 2013. Stay informed about our latest upgrade and how it will impact you. (running time 43:40)
  • Webinar - Administrator Basics for New Admins
    In this webinar, we will review basic event registration setup and management, permissions, and financial accounts. It is intended for administrators who are new to Doubleknot. (running time 49:10)
  • Webinar - Demystifying Payment Schedules
    In this webinar, we review the use of payment schedules for both calendar activities and programs. Topics include deposits, participant type pay in full discounts, and much more. (running time 33:09)
  • Webinar - New Admin Permissions Screens
    Early preview of our upgraded and totally redesigned administrator screens for setting and managing administrator permissions. We have made permissions more granular so that roles can be assigned for event management, reports and other system features.
  • Webinar - New Event Mgmt and Registration Screens
    Early preview of our upgraded and totally redesigned administrator screens for configuring events and managing registrations. We've also changed the screens that your users see when registering for events.
  • Webinar - Report Writer
    In this webinar, we introduce you to the capabilities of our Report Writer and provide you with an understanding of the data and how it can be used.
  • Webinar - New Newsletter Application
    Webinar on the new functionality in our Newsletter application
  • Webinar - Search Engine Optimization and Friendly URLs (1 of 2)
    First part of our webinar on SEO techniques and tools in Doubleknot
  • Webinar - Search Engine Optimization and Friendly URLs (2 of 2)
    Second part of our webinar on SEO techniques and tools in Doubleknot
  • Webinar - Site Brander for Volunteers
    In this webinar, we discuss the usage of Site Brander from a volunteer administrator's point of view. The webinar lasts about an hour, but it a great review for existing admins and a good primer for new admins.
  • Webinar - Ticketing & Event Admissions
    In this webinar, we go over our recently released Ticketing and Event Admissions module. The tool allows you to:
    - Issue tickets to an individual or group for any event or facility reservation for print-at-home or smartphone display
    - Schedule and send email reminders with access to tickets
    - Check in and record participant attendance using our free iPhone Mobile Check-In App
    - Admit or refuse admission based on the results of the check in
    - Validate if ticket has been previously used or is outside of the allowable admission time
    - Manage attendee participation
    - Customize the ticket with your own logos, graphics and instructions
  • Webinar - The Email Marketing Solution
    This webinar introduces our new Email Marketing Solution. This includes significant enhancements to the way both the Newsletter and the Communications Center Apps work. These changes are a direct result of feedback received in our support tracking system and during our customer site visits. Our on-going software improvement initiatives use this feedback as well as marketplace trends, to upgrade our feature set so that we continue to be the most robust and flexible solution in the nonprofit market. During 2010 and into 2011, we have focused on building new features that drive people to take action so that you can better monetize your community.
  • Webinar - Protecting Personally Identifiable Info (PII)
    This webinar explains what Doubleknot does to protect Personally Identifiable Information, also know as PII

 


Quick Tips 


 

General Training

  • Site Brander - Configuring Rotating Images
    This video explains how you can put rotating images on your website using Site Brander
  • New Program Management Admin Interface
    In this 8-minute video, we present how to use the new admin screens for the Program Management System, which is used for events with sub-activity selection, such as Merit Badge Summer Camp, Training Day or Conference Sign Up. We have upgraded the interface allowing for easier setup and maintenance of these types of events.
  • Site Brander - Inserting YouTube Video
    This short video shows you how to insert YouTube videos on a web page using Site Brander.
  • Site Brander - Backup and Page Recovery
    How to use the backup and recovery feature of Site Brander. This feature is useful when you want to revert to a prior version of a page.
  • ELists
    Elists allow organizations to collect user information, and topics of interest. With this information administrators can send focused email broadcasts providing better service and reducing costs. View the video to see how to use this feature on your site.
  • Event Categories - what are they and how they benefit you
    Event categories allow you to publish custom event lists via RSS, share events across different calendars and allow users to search for events within specific categories.
  • Doubleknot's Newsroom Module
    Newsroom is a module that allows users with the appropriate permissions to create lists of news items, and subscribe to these lists through the site or from other sites or software.


Creating and Managing Events & Donations

  • Creating Donations
    This brief, 5-minute video shows you how to setup a Fundraising Event for taking donations online in Doubleknot. Contains tips & trick for year end fundraising.
  • New Item Type - Type of Registrant
    A new item type has been added to forms which allow you to do conditional branching based on Registrant type. This is a very useful feature for many registrations but especially for Cub Camp registrations. This video demonstrates this new feature.
  • Creating and Managing Events (Part 1 of 3)
    This is a multipart video. Part 1 discusses the creation of a calendar event.
  • Creating and Managing Events (Part 2 of 3)
    Part 2 discusses the creation of an event form and how to attach it to the event.


University of Scouting Events


Summer Camp Events

  • New Program Management Admin Interface
    In this 8-minute video, we present how to use the new admin screens for the Program Management System, which is used for events with sub-activity selection, such as Merit Badge Summer Camp, Training Day or Conference Sign Up. We have upgraded the interface allowing for easier setup and maintenance of these types of events.
  • Summer Camp - Class Attendee Report with Excel Macro
    This video shows you how to download, process and print the Class Attendee Report. The report contains class completion requirements. By following this procedure you can save you hours over the individual class printing method.
  • Summer Camp (Part 1 of 5)
    Part I discusses the creation of the program, configuration of the group attributes, creation of weeks of camp, and payment schedules.
  • Summer Camp (Part 2 of 5)
    Part II discusses the registration process, payment adjustments, facilities and editing existing registrations.
  • Summer Camp (Part 3 of 5)
    Part III discusses the creation of classes and other at camp activities such as meal plans, and event registration with classes.
  • Summer Camp (Part 4 of 5)
    Part IV discusses reports and data extracts.
  • Summer Camp (Part 5 of 5)
    Part V discusses copying programs so that you can use the structure from last year to create camp registration this year.

 

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