Doubleknot Zoo and Aquarium Software

Doubleknot’s aquarium and zoo software solutions provide a simple cost effective way to manage all your online interactions.  We serve some of the most technologically advanced zoos and aquariums in the country and regardless of the size of your organization our suite of software and services will allow you to:

  • Grow fundraising, online ticket sales, membership and group sales
  • Build and strengthen relationships with your members through targeted emails
  • Easily manage activities and events with customizable registration forms and flexible pricing options
  • Manage interactions and track important details of all of your donors, volunteers and members
  • Offer a single checkout for a basket of purchased items 

Special Promotion for AZA 2014

To celebrate the 2014 Annual Conference, we're making switching vendors easy! We’ll credit you for any early termination fees on your current contract, up to the cost of a one-year Doubleknot subscription. Click here to learn more.

One-Stop Shopping For Your Customers, Powerful and Flexible Collaboration For Your Staff

Because Doubleknot seamlessly integrates data from different departments, your customers will always see special offers and relevant information tailored just for them. So, when a customer buys admission, they can also register for education programs, purchase tickets to the fundraiser, buy a T-shirt, or even “adopt” their favorite animal. But Doubleknot offers more than an integrated, easy-to-use customer experience. Doubleknot’s comprehensive and powerful tools, data, and analytics enhance collaboration among departments, help improve resource management, and ultimately increase attendance, membership, and donations. Learn more.

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Summer Camp & Education Event Registration

Simplify sign up by creating online registrations for seasonal camps, toddler programs, meet the animals and all other types of education programs.  Supports complex pricing for both individual and group registrations, controls capacity limits, manages wait lists and provides the ability to offer discounts.

Membership Sales

Create and manage online processes to sell memberships to potential members and renewals to existing ones. Supports multiple membership levels, gift memberships and has the ability to collect any and all membership data during the purchase.  Membership levels can be associated to event registrations allowing for special pricing and early registration for entitled members. We also provide integration with Raiser's Edge so online transactions can be validated by and recorded in your existing database (learn more). 

Field Trips, School Tours and Zoo Mobiles 

Show real-time availability and offer online booking for your field trips, school tours, zoomobiles and other group programs. Our aquarium and zoo software solution is highly configurable with settings for student/teacher ratios, group pricing, progress payments, blackout periods, bus parking availability and program add ons.  Jump to the Reservations products page for more information.

Print-at-Home Ticketing

Doubleknot provides print-at-home tickets that will help your zoo or aquarium streamline its ticketing process to increase efficiency and sales.  We have various levels to match your ticketing infrastructure and budget.  See our Ticketing and Event Admissions product page for more details.  We also provide integration with Gateway's Galaxy to support your existing infrastructure.

Birthday Party and Facility Reservations

Easily manage scheduling and availability for birthday parties, corporate events and other facility rentals with our aquarium and zoo software solution.  Display color-coded, time-based availability, with clicks to register and select from a menu of birthday party sale items that allow parents to tailor the day to the needs of their children, family and friends.

Click here for details.


Doubleknot has streamlined the adoption process by implementing a program that is simply managed and fully automated, saving time, money and resources. Automatically sent in pdf format are personalized adoption certificates that include a picture and biography of the sponsored animal along with an email certificate. Our personalized adoption certificates make the adoption process more personal for adoptees, which promotes stronger relationships and fosters a sense of community involvement.

Click here for details.  Or please contact us today if you would like to schedule a brief demo to review the details of this package.


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