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Setting You up for Success Is Ultimately a Win for All

Providing you with the proper tools to delight visitors and free up time to focus more on your organization’s mission is a win-win-win.  Doubleknot strives to help you and your staff streamline operations, boost revenue, and offer visitors a memorable experience.

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Dedicated Onboarding

Focused on your organization’s long-term success and growth, our professional support team will create a custom implementation plan including:

  • Detailed training plan 
  • Configuration, data conversion and branding
  • Installation and configuration of POS hardware
  • Go-live launch plan
  • Comprehensive review and acceptance testing

Exceptional and Unlimited Support

Email and phone support is available, along with after-hours and weekend support for critical-business needs.  We also provide:

  • Complimentary review of any event, program, membership or booking option 
  • Documentation and online help
  • Webinars on new features and best practices
  • Bimonthly newsletter with announcements, tips and tricks, and more

Additional Support and Guidance

We offer the option to purchase a block of service hours for hands-on support that may include creating events, adding booking and rental options, building registration forms and customizing reports. Projects that require custom software development will be quoted on a per-hour basis.

Discover the Benefits of Doubleknot’s Integrated Solution

Learn how streamlined operations can help your organization today.

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