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Client Success Stories

Reservations and Facilities Management

Doubleknot's reservations and facilities management software helps you manage availability schedules and blackouts, meet customer requests and maximize bookings and revenues. Doubleknot makes it easy to manage and organize bookings, and provides your customers with an easy way to locate and book exactly what they want, whether it’s a tour, a field trip, a birthday party or a reservation for lodging.

Doubleknot's reservations software makes it easy to offer and keep track of online reservations for all of our birthday party packages.

–Houston Zoo

Read more about Doubleknot's solutions for reservations (PDF).

Learn how Philadelphia's historic Smith Playground and Playhouse relies on Doubleknot for more than 800 birthday party reservations a year (PDF).

With Doubleknot's integrated reservations and facilities management tools, you can:

Reservations and facilities management features include:

  • Turnkey Services: As part of onboarding, Doubleknot support staff will provide initial configuration of your facilities and reservations solution to your specifications,ensure that the calendar and reservations pages seamlessly fit into your existing web site and set up online payment services. 
  • Online Reservations for Facilities and Add-Ons: Customers can view, search, select, and pay for rental properties, equipment, and on-demand events and activities like tours and trips in a single online transaction.
  • Discounts and Promotions: Offer special pricing and coupons based on membership levels, coupon rules and other criteria. Learn more about Doubleknot's integrated support for discounts and promotions
  • Capacity Management: Manage asset capacities overall, per reservation and by registrant type.
  • Custom Booking Forms: Collect all the information you need for every reservation including waivers, rental agreements and more. Learn more about Doubleknot's integrated registration and purchase forms
  • Searchable Availability Calendar: A color-coded availability calendar and a facility search page make it easy for your customers to find available properties and make reservations.
  • Blackout Periods: Limit availability by setting blackout dates by the date or day of the week.
  • Flexible Rental Periods: Rent by the day, night, hour, or fraction of an hour with minimum and maximum rental durations.
  • Single or Multiple Reservations per Asset: Assets can be configured to accept single or multiple reservations per rental period.
  • Asset Relationships: Build relationships between related assets so that reserving one automatically makes the other unavailable.
  • Status Reports and Booking Calendar: Property managers and other staff can stay informed about upcoming guests and arrival times. 

 

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.

Doubleknot, Inc.
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2015 Doubleknot, Inc. All rights reserved.