Doubleknot, Inc.
20665 Fourth Street
Suite 103
Saratoga, CA  95070
Phone (408) 971-9120
Fax (408) 741-1000

 

Online Reservations and Facilities Management Software

Organizations that rent facilities face unique challenges for managing availability, meeting customer requests, and maximizing booking revenues. Meanwhile, customers want an easy, simple and accurate way to locate and book exactly what they want, whether it's a tour, a field trip, a birthday party, or a reservation for lodging.

Doubleknot’s reservations and facilities management solutions help organizations manage reservations while improving resource utilization and increasing customer satisfaction.

Flexible and adaptable reservations and facilities management software:

  • Create custom packages that combine assets to meet your customers’ needs
  • Make it easy for visitors to find and book exactly what they want online, including lodging facilities, equipment, food service, and optional activities such as tours and trips
  • Offer special pricing and coupons
  • Accept secure online payments

Reservations and facilitities management features include:

  • Online Reservations for Facilities and
    Add-Ons
    : Customers can view, search, select, and pay for rental properties, equipment, and on-demand events and activities such as tours and trips in a single online transaction.
  • Promotions and Discounts: Use the Promotions & Discounts module to offer special pricing and coupons based on membership levels, coupon rules, and other criteria.
  • Capacity Management: Manage asset capacities overall and per reservation. Capacity can also be managed by registrant type.
  • Asset Relationships: Build relationships between related assets so that reserving one automatically makes the other unavailable.
  • Flexible Rental Periods: Rent by the day, night, hour, or fraction of an hour with minimum and maximum rental durations.
  • Single or Multiple Reservations per Asset: Assets can be configured to accept single or multiple reservations per rental period
  • Blackout Periods: Limit availability by setting blackout dates by the date or day of the week.
  • Searchable Availability Calendar: A color-coded availability calendar and a facility search page make it easy for your customers to find available properties and make reservations.
  • Status Reports and Booking Calendar: Property managers and other staff can stay informed about upcoming guests and arrival times. 

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