Online Store and Merchandise Sales

Online product sales are a proven way to increase revenues, and branded merchandise is a great way to build community awareness. Doubleknot makes it easy to build an online store that integrates seamlessly with your existing website. And, products from any store category can be presented as an upsell option for any ticket purchase, registration, or reservation.

Flexible and adaptable online store:

  • Create an online marketplace for your organization’s merchandise.
  • Customers can browse products by category or search to find products.
  • Offer discount codes for your customers to use at checkout.
  • Options for product size, color, personalization, shipping methods, and tax calculations give you control over the entire selling process. 

Online store features include:

  • Products Setup: Set product pricing, description, and image; product variation surcharges; placement within the store pages; and category assignments.
  • Product Variations and Personalized Products: Customer-selected variations like size or color can be set by product. And, you can capture personalization data (such as a monogram name) for customizable products..
  • Store Categories: Create and maintain a list of product categories that make it easy to organize and locate products.
  • Manage Shipment Options: Set shipping/handling options and prices as well as tax calculations.
  • Discounts: Promote special pricing based on coupon codes, dates, and other criteria. Learn more about Doubleknot's online promotions and discounts software
  • Storefront: Provide an easy way for customers to browser and purchase your merchandise.
  • Store Home: The home page of the store displays featured products, lists available categories, and rotates a selection of products across the top banner.
  • Search Product Catalog: Customers can navigate the product catalog by browsing product category, hot deals, or new items, or by using advanced search options.
  • Order Checkout: Products are purchased through secure online payment processing. Customers can ship an order to another address, select alternate shipping methods, and enter a discount code.
  • Fulfill and Manage Orders: Fill orders and ship partial orders with real-time payment processing for the amount shipped. Cancellations and crediting orders are also supported.
  • Track Orders: Administrators and customers can track and cancel orders using order listings and order detail pages.
  • Reports: Administrators can view reports of open, fulfilled, and pending orders, and display fulfillment pages from open orders. Learn more about Doubleknot's reporting and analytics software.

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