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Friday's Doubleknot News - Vol. 130
8/30/2013


New Features to Roll Out Tuesday, September 3, 2013

Per our announcements in previous editions of the Friday News, Doubleknot is rolling out a set of new features on Tuesday, September 3, 2013. The rollout may affect your online store configuration and the way that your organization posts revenue to General Ledger.

The following articles explain the new features and provide links to information that will help your organization take advantage of their benefits. Please make sure that this information is distributed to staff in your organization who may be affected by the changes.

New Administrator Shopping Cart

The new shopping cart implementation will roll out to all Doubleknot customers on Tuesday, September 3, 2013. As a result of this change, administrators and constituents will complete all purchases using the shopping cart interface. The benefits of the shopping cart include:

  • Constituents can purchase more than one item at a time
  • No matter how many items are purchased at checkout, there is only one transaction fee
  • An automatic donation request can be displayed to constituents before they check out
  • All funds are in a single cash account for easy funds requests

To view an educational webinar that discusses the new administrator shopping cart in detail, click here.

Changes to Financial Reporting

As of September 3, 2013, all customers should use the “Revenue Report” to accurately post revenue to their General Ledger accounts. This general procedure includes:

  • Determining gross revenues in Doubleknot, and posting to General Ledger
  • Determining bank charges in Doubleknot, and posting to the correct account
  • Requesting transfer of net funds from Doubleknot

To view more information about reconciling financial accounts, click here.

Cart Configuration and Store Settings

In preparation for next Tuesday's rollout, all customers should review their cart configuration settings. While most customers have not changed the default settings, we strongly recommend that everyone review the settings to confirm that they meet your needs.

If your organization is new to the administrator shopping cart, you should review Cart Configuration and Store Settings to understand the options that affect how the shopping cart works.

To access Cart Configuration and Store Settings, follow these steps.

  1. In the Administer panel, click Store Management. The Product Administration page will be displayed, showing the default organization and financial account for the shopping cart.
  2. Make sure that the top-level organization is selected in the Organization menu.
  3. In the Utilities section, click Cart Configuration. The Modify Store Settings page will be displayed. 

To view more information about Cart Configuration and Store Settings, click here.

Contact Doubleknot With Questions

If you have any questions about how these features may impact your operations, contact us at doubleknot@doubleknot.com.

 


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Doubleknot LLC
1300 Sixth Ave, Suite 100 | Columbus, GA | 31901
Phone (888) 839-8150 | Fax (408) 741-1000 | support@doubleknot.com
© 2016-2022 Doubleknot LLC. All rights reserved.

 

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.