If you’re sharing the URL of an event on a Site Brander page, a Communications Center email, or a Newsroom article, you can use the DKLinks feature in the text editor to make sure that you’re using the right URL. But, sometimes you may need to share or publish a link outside of Doubleknot, such as on an offsite event calendar, a personal email, or another organization’s newsletter.
When you need to share an event URL outside of Doubleknot, always copy the URL displayed on the management page for the event. DO NOT copy the URL for the customer-facing registration page from the address bar of your web browser. The dynamic URL that’s displayed in the browser’s address bar is unique for every visitor. If you send the dynamic URL to another person, they may not be able to view the event.
To find the URL for an event, follow these steps:
- In the Administer panel, click Event Management.
- Click the tab for the kind of event you want to share.
- Click the name of the event. The management page for the event will be displayed. The URL for the event will be displayed beneath the name of the event.
- Select the URL for the event.
- Copy the URL using the standard commands for your browser and operating system. (If you’re using Windows, press Ctrl-C.)
- Paste the URL into your document or email.
Remember, you only need to do this if you’re sharing the link somewhere other than the Doubleknot site. If you’re sharing the link in a Communications Center email or any page that uses Site Brander, use the DKLinks feature in the text editor to add a link to an event.
BEST PRACTICE: Moving a Registration to Another Event with the Move Registration Tool
The Move Registration tool lets you move a registration from one event to another. For example, if someone signs up for a September workshop but decides they want to attend the October workshop instead, you can use the Move Registration tool to move the registration to the October event. All registrant information and funds are transferred to the registration for the second event, so you don’t have to cancel the first registration, create the second registration, and transfer the funds.
NOTE: With the Move Registration tool, you can only move registrations between events that are in the same organization.
To use the Move Registration tool, follow these steps:
- In Event Management, click the Utilities tab.
- Click Move Registration.
- In the field, enter the registration number of the registration you want to move.
- Click Continue. A page containing information about the registration and a list of events to which the registration can be moved will be displayed.
- In the Available Reassignment Events window, select the event to which you want to move the registration.
- Click Continue. The registration process for the selected event will be displayed.
- Follow the steps to complete the registration process on behalf of the customer.
